SHIPPING & DELIVERY
At MEN MODE, we aim to make your shopping experience smooth from the moment you place your order until it reaches your doorstep. Please read the information below to understand our shipping and delivery process.
HOW DO I PLACE AN ORDER?
Browse our collection, select your preferred product, choose the correct size and quantity, and click Add to Cart. Proceed to checkout, enter your shipping details, select a payment method, and complete your order.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
No. You can shop as a guest where guest checkout is available. Creating an account, however, makes it easier to view your orders and manage your details.
HOW CAN I CHECK MY ORDER STATUS?
Once your order is confirmed, you will receive order details on your registered email address or mobile number. Tracking information will be shared once your order has been shipped.
CAN I CANCEL OR MODIFY MY ORDER?
If you need to cancel or modify your order, please contact our customer support team as soon as possible. Once an order has been processed or shipped, changes may not be possible.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept available payment methods displayed at checkout, which may include UPI, debit cards, credit cards, net banking and Cash on Delivery (COD), where available.
IS CASH ON DELIVERY AVAILABLE?
Cash on Delivery may be available for eligible products and delivery locations. You can check COD availability during checkout.
HOW LONG WILL DELIVERY TAKE?
Delivery times may vary depending on your location and product availability. The estimated delivery timeline will be communicated during the order process or after your order is confirmed.
HOW CAN I TRACK MY ORDER?
Once your order has been dispatched, tracking details will be sent to your registered email address or mobile number. You can use these details to track your shipment.
WHAT IF I RECEIVE A DAMAGED OR WRONG PRODUCT?
If you receive a damaged, defective, or incorrect product, please contact our customer support team promptly with your Order ID and clear photos or videos of the item and packaging.
CAN I RETURN A PRODUCT?
Eligible products can be returned within 7 days of delivery, provided they are unused, unworn, unwashed, and returned with their original tags and packaging.
CAN I EXCHANGE MY PRODUCT FOR A DIFFERENT SIZE?
Yes, eligible products can be exchanged for another size within 7 days of delivery, subject to size and product availability.
WHEN WILL I RECEIVE MY REFUND?
Once your returned product has been received and inspected, an approved refund will be initiated. It may take approximately 5–7 business days to reflect, depending on your bank or payment provider.
HOW DO I CHOOSE THE RIGHT SIZE?
Please refer to the Size Guide available on the product page before placing your order. We recommend checking the measurements carefully to select the best fit.
ARE THE PRODUCT COLORS EXACTLY THE SAME AS SHOWN ON THE WEBSITE?
We make every effort to display product colors accurately. However, slight variations may occur due to lighting, photography, and individual screen settings.
HOW CAN I CONTACT MEN MODE?
For questions regarding products, orders, returns, exchanges, or other concerns, please contact us through the details provided on our Contact Us page.